Terms & Conditions
If there is anything you need more information on please contact us
Guarantee All of our products come with our guarantee that they will reach you in perfect condition. On delivery our driver will ask you to inspect the goods, and to sign for them. Breakages and short deliveries should be notified to the driver immediately. We regret we are unable to send replacement stock unless the damaged items have been first returned to us.
Contact us If you need to reach us, please email us on info@reprofurniturecompany.com, alternatively, you can phone us on international +44(0)1432 760454, or write to us at Repro Furniture Company, Fruit Farm House, Crowmoor Lane, Tillington, Hereford HR4 8LD, UK
Privacy Policy The Repro Furniture Company never disclose buyers' information to third parties.
Returns Policy If you are not completely satisfied with the condition of your purchase please let us know. We want all our customers to be completely delighted with their purchase. Our reputation relies on it. Please note that you must notify us immediately on receipt of any problems (please inform the driver if possible) that you have found with our products.
Tax Charges For orders made from the UK 17.5% VAT is included (retail site). Customers within the EU will not be charged VAT on condition that their VAT number is supplied prior to despatch to their designated shipper. If the customer does not have a VAT number and resides within the EU then VAT will be charged. Orders received from all other locations are VAT free, and this will be deducted from the transaction at time of payment/despatch.
Delivery We will normally send your order to you within 14 working days (mainland Britain only). All orders are shipped by dedicated furniture carrier. We will contact you if for any reason there is a delay in shipping your purchase, to ask you if you would like to cancel the order or wait for the estimated time which we will give you. Shipping to other countries (outside Europe) needs to be arranged by the buyer. For these customers we are happy to despatch goods for shipping overseas to your designated shipper. We can advise you on this once you have placed your order. For European customers we can quote for shipping either for single or multiple items.
Shipping & Handling All our prices exclude shipping and handling. All orders are sent at a single cost on the British mainland, including the Scottish Highlands, Islands, Northern and Southern Ireland, Isle of Wight and Isle of Man, currently based on a fixed fee for the first item, with a reduced charge for subsquent items to the same address. We will notify you what the charge will be prior to despatch. It may be necessary to make an additional charge for delivering large or bulky items.
Making a purchase This wesbsite is intended as a design resource. If you wish to order online from current stock, visit our retail website at www.reprofurniturecompany.com or our trade website at www.reprofurniturecompany.co.uk
Retention of Title The title of all goods supplied remains the property of The Reprofurniture Company until paid for in full